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PRIVACY POLICY

Last Updated: [September 1, 2026]

Effective Date: [September 1, 2026]

INTRODUCTION

The official website of STARROAD (hereinafter referred to as "this Website") is operated by Chengdu STARROAD Advertising Co., Ltd. (hereinafter referred to as "we," "us," or "STARROAD").

We deeply understand the importance of your personal data and are fully committed to protecting your privacy, ensuring the security of your personal data, and helping you maintain control over how your information is used.

This Privacy Policy applies to the services provided through this Website. It explains how we collect, use, store, process, transfer, and disclose your personal data when you visit and use our Website, as well as the rights available to you under applicable data protection laws.

Please read this Privacy Policy carefully before using any features on this Website.

TABLE OF CONTENTS

  1. Information We Collect and How We Use It
  2. Data Storage, Retention & International Transfers
  3. Cookies and Similar Technologies
  4. How We Share, Transfer, and Disclose Personal Data
  5. Data Protection and Security Measures
  6. Your Data Protection Rights
  7. Protection of Children's Privacy
  8. Changes to This Privacy Policy
  9. Contact Information

1. INFORMATION WE COLLECT AND HOW WE USE IT

When you visit and use this Website, we collect and process your personal data in accordance with the principles of lawfulness, fairness, necessity, and transparency. Below are the specific scenarios in which we collect data, the categories of data collected, and our purposes:

(A) Information You Provide Voluntarily

  1. Business Contact Forms & Inquiries: When you contact us using the business inquiry forms on our Website, we may collect information you voluntarily provide, such as your full name, company name, phone number, email address, business cooperation needs, and message details (subject to actual form fields). We use this information to respond to your inquiries, evaluate project requirements, establish contact, and facilitate business communication.
  2. Direct Email & Communication: When you reach out to us via our public email address or other contact channels, we may collect your email address, email signature, company and job title, email content, attachments, and any other information you choose to provide during subsequent communications to resolve your inquiries or conduct business discussions.

Notice Regarding Sensitive Data: Please refrain from providing personal data that is unnecessary for your inquiry, especially sensitive personal information such as government-issued identification numbers, financial account details, precise geolocation, health or medical information, racial/ethnic origin, or religious beliefs.

(B) Information Collected Automatically

When you browse and interact with our Website, we may automatically collect technical data to ensure secure website operation, optimize user experience, and analyze performance:

  • Device Information: Device model, operating system version, browser type, language settings, unique device identifiers, and technical characteristics.
  • Log Information: Technical details recorded automatically, including your IP address, network server information, access dates/times, referring URLs, and browser interaction logs.
  • Service & Interaction Records: Browsing history on our site, pages viewed, search queries, click patterns, and duration of visits.
  • Location Information: General location data derived from your IP address (e.g., city/country level) to display relevant localized content.

(C) Essential Service Notifications

We may use the contact details you provided (such as your email address) to send administrative notifications, user service updates, identity verification messages, or security alerts necessary for service operation.

(D) Security & System Protection

We process technical information to protect system integrity, detect and prevent fraud or cyberattacks, conduct troubleshooting, and maintain system backups.

2. DATA STORAGE, RETENTION & INTERNATIONAL TRANSFERS

(A) Data Storage and Retention Period

We retain your personal data only for the minimum period necessary to fulfill the purposes for which it was collected, or as required to fulfill statutory legal obligations, resolve disputes, and enforce agreements. Upon expiration of the retention period, we will delete or anonymize your personal data. Should our operations cease, we will notify you and safely erase or anonymize your data in a timely manner.

(B) International Data Transfers

STARROAD is located in the People's Republic of China. Your personal data may be stored, processed, or transferred to servers located outside the European Economic Area (EEA) or your home state/country (including China). When transferring data cross-border, we ensure appropriate safeguards are implemented in compliance with applicable laws. Implementing strict organizational, physical, and technical encryption measures to safeguard transferred data against unauthorized access.

3. COOKIES AND SIMILAR TECHNOLOGIES

(A) Cookies

We use essential and functional Cookies to support website navigation, record user preferences, and maintain session continuity. You can manage or block Cookies through your browser settings. Please note that disabling essential Cookies may affect the availability or function of certain features on our Website.

(B) Web Beacons and Pixel Tags

If web beacons or pixel tags are utilized for statistical or performance analysis, we will disclose their provider, purpose, and opt-out methods, acquiring prior consent where required by law.

(C) "Do Not Track" (DNT) & Global Privacy Control (GPC) Signals

We respect browser-based privacy opt-out preference signals. If your browser transmits a "Do Not Track" (DNT) or Global Privacy Control (GPC) signal, our system will recognize and honor it in accordance with applicable regulations.

4. SHARING, TRANSFER, AND DISCLOSURE OF PERSONAL DATA

(A) Commissioned Processing (Service Providers)

We may engage third-party service providers (such as web hosting, analytics, IT maintenance, and communication tools) to process data on our behalf. We execute strict Data Processing Agreements (DPAs) requiring them to process data solely according to our instructions and maintain robust confidentiality and security measures.

(B) Third-Party Sharing & Business Transfers

We do not sell your personal data. We only share personal data with third parties under lawful, necessary, and explicit circumstances:

  • With Your Explicit Consent: When you have explicitly authorized us to share data with specific third parties.
  • Business Restructuring: In the event of a merger, acquisition, re-organization, asset sale, or bankruptcy, your data may be transferred to the successor entity. We will notify you in advance and require the recipient to adhere to this Privacy Policy.
  • Legal & Protection Requirements: When mandated by applicable law, judicial orders, legal process, or public authorities, or when necessary to protect the rights, property, and safety of STARROAD, our users, or the public.

5. DATA PROTECTION AND SECURITY MEASURES

We deploy industry-standard administrative, technical, and physical safeguards to prevent unauthorized access, disclosure, alteration, loss, or destruction of your personal data. These measures include strict data encryption (in transit and at rest), operational role-based access control, firewall protection, and regular security audits.

While no internet transmission or electronic storage method can guarantee 100% absolute security, we continuously review and upgrade our security defenses to mitigate risks.

6. YOUR DATA PROTECTION RIGHTS

Depending on your jurisdiction, you enjoy specific statutory privacy rights regarding your personal data:

  • Right to Access / Know: Request confirmation of whether we process your data and obtain a copy of the personal data we hold about you.
  • Right to Rectification: Request correction or completion of inaccurate or incomplete personal data.
  • Right to Erasure ("Right to be Forgotten"): Request deletion of your personal data under certain statutory conditions.
  • Right to Restriction & Objection: Object to processing based on legitimate interests, or request restriction of data processing.
  • Right to Data Portability: Receive your personal data in a structured, commonly used, machine-readable format or request its transfer to another controller.
  • Right to Withdraw Consent: Withdraw consent at any time for consent-based processing activities.
  • Right to Non-Discrimination: You will not receive discriminatory treatment or diminished service levels for exercising any of your privacy rights.

Exercising Your Rights & Response Time:

To exercise any of the rights above, please contact us at business@cdstarroad.com. To verify your identity and safeguard data security, we may require you to provide proof of identity before handling your request. We will respond to verified requests within 15 business days.

7. PROTECTION OF CHILDREN'S PRIVACY

Our Website and services are intended exclusively for adult professionals and are not directed to children under the age of 16 (or under 13 in the US). We do not knowingly collect personal data from children. If we discover that we have inadvertently collected personal data from a child without verifiable parental consent, we will take immediate steps to delete such data from our systems.

8. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our services, technology, or legal requirements. Updated versions will be posted on this Website with revised "Last Updated" and "Effective" dates. For material changes, we will provide prominent notice on our homepage or via direct communication.

9. Contact Information

If you have any questions, complaints, or inquiries regarding this Privacy Policy or our data protection practices, please contact us via:

  • Email: business@cdstarroad.com
  • Response Timeframe: We aim to verify and respond to all legitimate requests within 15 business days.
STARROAD

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Email: business@cdstarroad.com
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